The brief variation: If you’re on the lookout for an original gemstone or special anniversary present, Leibish & Co. provides a sturdy supply of top-notch, colorful, and conflict-free expensive diamonds and gems. The family-run company has become operating online since 1998 with a personal touch which includes gained recurring business worldwide. Leibish & Co. allows you purchasing loose rocks or to make use of their free of charge “Design your own personal” device to bring the perfect little bit of precious jewelry to life. With years of expertise and good craftsmanship under the belt, Leibish & Co. is found on the verge of broadening their supply to watches alongside extras.
When Leibish Polnauer launched 1st web diamond business in 1998, it got nearly a full day to publish a single picture and description to his site â but he was a visionary which noticed prospective during the fledgling field of e-commerce. “as he sees the potential in a concept, he will try everything inside the capacity to advance along with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created a fruitful, family-run process along with his spouse and children helping in authority opportunities. They usually have cultivated an effective web business with workplaces found around the world. Leibish & Co. is a leader in special coloured diamonds and gems that are hard to find someplace else. The expensive diamonds will also be conflict-free, that is a significant factor for a number of buyers.
“folks started to you since they find anything a little various, something a tad bit more unique than everyone provides,” Benji mentioned.
While Leibish & Co. provides top-quality traditional diamonds, the company specializes in colourful, unique precious jewelry. When asked exactly why the organization has actually such a high consumer return rate, Benji rapidly pinpoints the reason.
“its a combination of exceptional items, great solution, and jewellery created with the greatest degrees of brilliance,” the guy said. “The jewellery we make isn’t your daily, mass-produced types of product. Every piece is tailor-made to perfectly suit the diamond or gem plumped for by the client.”
Leibish & Co. is actually a real household business, with Leibish’s family unit members playing key parts within the business.
Leibish serves as Founder and President regarding the organization, while his spouse, Rosi, will be the company’ Activities Manager. Their oldest daughter, Chavi, serves as the Lead Jewelry Designer â that is a massive responsibility since custom precious jewelry comprises a lot more than 50% on the organization’s company, Benji stated.
Leibish’s oldest child, Yossi, will be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, who’s a graduate of Gemological Institute of The usa, is the fundamental Diamond Buyer for any company. “Shmulik is actually, seriously, certainly a lot of talented tone diamond specialists in the,” Benji stated.
Leibish’s son Itzik could be the organizations COO and runs their nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kids, will be the business’s CFO.
“As one of the longtime people in the group, i could let you know that, however, there is no relation, they consider me, yet others, element of their family,” Benji stated. “each of us bring our own expertise toward business, but work together to consistently develop the company.”
Clients are also treated like family at Leibish & Co., where the company invests power into private solution and product sales. “If you have ever addressed one specific representative, for example, that’s the exact same person you’ll always deal with, it doesn’t matter what you happen to be contacting or creating within,” Benji mentioned. “do not believe in passing clients to different divisions when they have a question or certain concern they want to cope with.”
Leibish has certain various kinds of consumers: discover buyers, exactly who mostly shop through the web site, merchants, and the ones when you look at the trade business, who usually go to the company’s major practices in New York, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from usa. The then top audience is actually Canada, accompanied by great britain, Australia, Hong-Kong, additionally the rest of Europe.
Consumers at each and every period of existence shop at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji said. Additionally, the firm garners around 300,000 website visits every month â and keeps most of their consumers coming back again.
“with more than a 70percent return client standing, we remain one of the most famous companies inside our niche,” the guy said.
Leibish & Co. stocks top-quality jewellery, but also maintains inventory versatility, especially for on-line clients, Benji said. The organization offers a huge selection of loose expensive diamonds and precious gems, but its crucial products are tailored precious jewelry creations.
“We keep big assortment of multicolor diamond and gem jewelry, which includes for the rarest colors ever observed,” he mentioned. “the audience is acknowledged well by our bread-and-butter items â yellow diamond and pink diamond engagement bands. However, we offer diamond jewelry of almost every shade, and important gemstones â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, as well, but all of our knowledge is within the world of tone.”
For customers that have some thing planned and want assist making it possible, Leibish & Co. provides a “Design your personal” precious jewelry instrument, which Benji said is its most widely used product.
“Obviously, when looking for a special piece, folks usually wish particular rocks and placing types they’ve currently dropped deeply in love with,” the guy mentioned. The “Design yours” device enables customers to construct a piece making use of the stone, placing, and metal of the option.
“permits them to deliver their particular goals to life â with this expertise in workmanship,” Benji told united states.
whilst appears toward the long run, Leibish & Co. is actually slowly moving toward higher-ticket items and more product assortment. The company feels comfy branching over to new products considering the dedication and enthusiasm it pertains to most appropriate its recent projects.
“we’ve talked-about exposing a lot of different add-ons â particularly deluxe watches, handbags, as well as pens,” Benji said. “But we decided to wait until we first perfected all of our primary collection of item, and is diamonds.”
Leibish & Co. can researching ways to continue perfecting their common internet site, as well. A good way it plans to improve the online knowledge is by adding augmented real life features, that’ll give virtual shoppers a lot more of an in-store knowledge.
As a business enterprise using its origins in colourful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a normal business which views modification because the exception to this rule, perhaps not the guideline.